Projects overview

Take a dive into a selection of my conversation design projects

Tyler Logo on Facebook messenger. Link to Tyler project page.
Facebook messenger chatbot

Tyler - DRB Customs

Tyler is a chatbot I made for DRB Customs, a tiling and flooring company in Maine. Tyler has gone through several iterations, transforming from a simple FAQ bot to a fully fledged assistant with robust conversation design best-practices.

Tools used:

Dialogflow logoMiro logoVoiceflow logoSendgrid logoMessenger logo
Cleo virtual agent image
Digital assistant

Cleo "The Cleaner" - Soul Machines

Cleo is my contest-winning Digital Person that I created for Soul Machines' 2022 Halloween competition. The competition involved creating a conversational A.I. assistant to help people through a fictional zombie apocalypse.

Tools used:

Dialogflow logoMiro logoSoul machines Digital DNA Studio logoExcel logo
Knowledge Voyage logo
Customer service agent

Seb - Soul Machines/Knowledge Voyage

Seb was my submission for the final project of Soul Machines' Conversation Design course. He is a peppy and energetic explorer designed to be a virtual customer service agent for a documentary streaming service called Knowledge Voyage.

Tools used:

Whimsical logo
Text: Looks like you left some sparkles in your cart at Geminence. Complete your order with 24 hours and get 2x reward gems . Check out link: gem.fy/1452.
Daily UX Writing Challenge

The 14 Day Conversation Design Challenge

In December 2022, I participated in the 14 day conversation design challenge ran by Hillary Black. Each day featured a new conversation design challenge, each with its unique scenario, problem, and requirements.

Tools used:

Figma logo
Chalice coffee logo
Experimental horror chatbot

Chalice Coffee Co.

Combining my passions for short-form horror and conversational A.I., the Chalice Coffee chatbot is an immersive horror story told through a chatbot, where the reader interacts with a café bot that may or may not be corrupted by a demon.

Tools used:

Dialogflow logoFigma logoExcel logo

Let's start a conversation.

If you have any comments, queries, or even if you simply just want to say "hi," please don't hesitate to send me a message!

With professional experience spanning three countries, I have confidence in my ability to adapt to any situation. As a life-long learner, I always strive to equip myself with new skills and knowledge to tackle whatever challenge may come.